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  • Delivery Questions
  • Flower Questions
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What time and date will my flowers be delivered?

You can choose your delivery time as below:

First week of each month: Monday or Friday

Third week of each month: Monday or Friday

 

Delivery time slot can be chosen from one of the below:

9:00-13:00/ 13:00-17:00/ 18:00-21:00

 

Once you have made your first order, we will deliver your flowers on the same weekday and at the same time period each month.

For bi-weekly orders, we will deliver your flowers on the first and third week of the month.

 

If the Delivery date falls on a public holiday, delivery will be moved to the day before or after. Please refer to our delivery schedule.

 

If there’s no lift at your building, we will hand deliver the flowers to you on ground floor.

I’m not going to be in on my delivery day, what should I do?

Not a problem!  We’ll leave your flowers at your designated safe place.  Just a reminder to trim the stem and give them an overnight drink as soon as possible, so the flowers will perk up fully again. 

Please understand that once we have delivered at your designated safe place, we are not responsible for any damage or loss.

what is the delivery charge?

We provide delivery service to most areas in Hong Kong and delivery charge is $50. 

 
Please note that delivery service is not available in the following areas
Outlying island, Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland , Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ta Kwu Ling, Mai Po, Tsuen Wan Slaughterhouse , Shenzhen Bay Port, Lok Ma Chau, Man Kam To, Sha Tau Kok, Lo Wu, Lok Ma Chau Spur Line and prohibited areas

Contact Us

WhatsApp: 6343 3161

Email: hello@myfloralletter.com

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