Special offer! New subscribers can enjoy a free set of vase+ scissors + cleaning brush ( value $300)when subscribing our ongoing and prepaid subscription.
Need some Help?
What time and date will my flowers be delivered?
Arrange Your Own Flower Subscription
You can choose your delivery time as below:
First week of each month: Monday or Friday
Third week of each month: Monday or Friday
Please refer to our delivery schedule
Delivery time slot can be chosen from one of the below:
9:00-13:00/ 13:00-17:00/ 18:00-21:00
*Once you have made your first order, we will deliver your flowers on the same weekday and at the same time period each month.
*For bi-weekly orders, we will deliver your flowers on the first and third week of the month.
*If the Delivery date falls on a public holiday, delivery will be moved to the day before or after. Please refer to our delivery schedule.
Ready-Made Bouquet Subscription
You can choose your delivery time as below:
-Second week of each month: Friday
-Fourth week of each month: Friday
Please refer to our delivery schedule
Delivery time slot can be chosen from one of the below:
13:00-17:00/ 18:00-21:00
*Once you have made your first order, we will deliver your flowers on the same weekday and at the same time period each month.
*For bi-weekly orders, we will deliver your flowers on the second and fourth week of the month.
*If the delivery falls on a public holiday, delivery will be moved to the day before or after. Please refer to our delivery schedule.
I’m not going to be in on my delivery day, what should I do?
Not a problem! We’ll leave your flowers at your designated safe place. Just a reminder to trim the stem and give them an overnight drink as soon as possible, so the flowers will perk up fully again.
Please understand that once we have delivered at your designated safe place, we are not responsible for any damage or loss.
What is the delivery charge?
We provide delivery service to most areas in Hong Kong and delivery charge is $50.
Please note that delivery service is not available in the following areas
Outlying island, Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland , Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ta Kwu Ling, Mai Po, Tsuen Wan Slaughterhouse , Shenzhen Bay Port, Lok Ma Chau, Man Kam To, Sha Tau Kok, Lo Wu, Lok Ma Chau Spur Line and prohibited areas
Any important things I need to know about delivery?
There’re a couple of things that would be good to know.
If there’s no lift at your building, we will hand deliver the flowers to you on ground floor.
If you are not in, we’ll leave your flowers at your designated safe place suggested by you when you placed the order. Please understand that once we have delivered to your designated safe place, we are not responsible for any damage or loss.
Driver may call you before delivery, please keep an eye on the phone.
If we attempt to deliver but fail due to unable to contact the recipient; recipient/ concierge refuse to sign for receipt or incorrect delivery information, flowers will be returned to our studio. Customer needs to contact us the same day and bare any additional cost for redelivery.
Our team of drivers will try the best to deliver within the time range, however, due to unforeseen circumstances that are not in our control, please understand in case of delays.
If flowers are delivered more than one hour delay or an hour early. Please contact us and we will investigate.